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Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

System Requirements

To view PDF images, Adobe Acrobat Reader is required. We recommend using Adobe Reader 8 for best performance.

For best performance, Microsoft Internet Explorer 7.0 or Firefox 1.0 or higher are recommended.

Please note that Microsoft Internet Explorer 6.0 users may experience difficulty viewing some sources in the database. We are working to address this problem. In the meantime, we encourage you to upgrade to Explorer 7.0 or to use Firefox.